Privacy Policy - TREEL Mobility

TREEL Mobility Solutions Pvt Ltd Privacy Policy

1. TREEL Mobility Solutions Pvt Ltd creates sensor based products that makes everyday life easier. This privacy policy (‘Policy’) discloses the privacy practices of our sensor based products (“Devices”), our websites located at TREEL.in and (individually a “Site” and collectively “Sites”) and our mobile applications (each an “App” and collectively the “Apps”). The Devices, Sites and Apps are collectively referred in this policy as “TREEL Mobility Solutions Pvt Ltd Service”. This Policy applies solely to information collected by TREEL Mobility Solutions Pvt Ltd Service. It will notify you of the following:

  1. What personally identifiable information (‘PII’) is collected from you through the TREEL Mobility Solutions Pvt Ltd Service, how it is used and with whom it may be shared;
  2. What choices are available to you regarding the use of your data;
  3. The security procedures in place to protect the misuse of your PII;
  4. How you can correct any inaccuracies in the information provided by you.

2. What Information Do We Collect?

  1. We collect information from you when you register on our Sites or through our Apps. Your email address is required for registration and this email address will be your account user name to login to TREEL Mobility Solutions Pvt Ltd Service. Your email address is not disclosed to anyone. You have the option to create your account using your Facebook or Google+ account and during this process we will request access to your name, email address and profile picture.
  2. We store information that uniquely identifies the products you purchase and also the data collected by the products you purchased
  3. While purchasing our products from our Sites we request information from you on our Order Form. To purchase a product from us, you must provide contact information (like name and shipping address). This information is used for billing purposes and to fill and deliver your orders. If we have trouble processing an order, we'll use this information to contact you. Other financial information (like credit card number, expiration date etc.) that you enter in the Order Form are not viewed or stored in our server. This is handled by our third party payment processor who is PCI/DSS compliant.
  4. While you seek help in our forum or post answers to other users queries, the information you post is stored in our server.
  5. When you contact us for help, we collect information such as your name, email address and other support related information to provide effective assistance to resolve your problem.

3. What Do We Use Your Information For?

3.1 Any of the information we collect from you may be used in one of the following ways:
  1. To personalize your experience (your information helps us to better respond to your individual needs);
  2. To improve TREEL Mobility Solutions Pvt Ltd Service (we continually strive to improve TREEL Mobility Solutions Pvt Ltd Service offerings based on the information and feedback we receive from you);
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  4. To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  5. • To send periodic emails;
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

  1. To administer a contest, promotion, survey or other similar feature;
  2. To share your de-identified data (Data that does not identify you) to support research purposes and adequate security measures are put in place so as to prevent re- identification of your data;
  3. To share your data with a third party and send updates through your Facebook or Twitter account. Once your data gets published on third party apps, it becomes the subject of the third party’s Privacy Policy. However, you may rescind this authorization by accordingly changing your privacy settings on your TREEL Mobility Solutions Pvt Ltd account.
  4. Information you shared in our forum may be shared to other users (registered and non- registered).

4. How Do We Protect Your Information?

  1. We implement a variety of industry standard information security measures to maintain the safety of your personal information.

5. Your Access to & Control Over Your Information

5.1 You may choose to opt out of any future contacts from us at any time. You can at any time by contacting us via the details provided below, do the following:

  1. See what data we have about you, if any;
  2. Change/correct any data we have about you;
  3. Have us delete any data we have about you;
  4. Express any concern you have about our use of your data.

6. Cookies

  1. We use "cookies" on our Sites. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our Sites and identify repeat visitors to our Sites. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Sites. Cookies can also enable us to track and identify the interests of our users to enhance the experience on our Sites. It is expressly clarified that the usage of a cookie is in no way linked to any PII on our Sites. Along with cookies we may also use pixel tags and web beacons to improve TREEL Mobility Solutions Pvt Ltd Service.

7. Surveys & Contests

  1. From time-to-time our TREEL Mobility Solutions Pvt Ltd Service requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of TREEL Mobility Solutions Pvt Ltd Service.

8. Do We Disclose Any Information To Outside Parties?

  1. We do not sell, trade, or otherwise transfer to outside parties any PII. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our TREEL Mobility Solutions Pvt Ltd Service policies, or protect ours or others rights, property, or safety. Further, we may disclose or transfer your PII in the event of change of ownership of our Company and you will be notified of any such change and the commitments of the Company under this Privacy Policy will continue to bind the new entity after such transfer or change in ownership. However, non- personally identifiable visitor information may be sold or provided to other parties for marketing, advertising, or for other uses.

9. Terms and Conditions

  1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of TREEL Mobility Solutions Pvt Ltd Service.

10. Consent

  1. By using TREEL Mobility Solutions Pvt Ltd Service, you consent to our privacy policy.

11. Changes to our Privacy Policy

  1. If we decide to change our privacy policy, we will update the privacy policy accordingly and post those changes on this page.

12. Contacting Us

  1. If there are any questions regarding these T&C, you may contact us using the information below:
  2. Privacy Officer
TREEL Mobility SolutionsPvt. Ltd
Ingale Industrial Estate, Ingale Colony,
NDA Road, Shivane, Pune, Maharashtra 411023
CALL US 020 2529 0101